Persistance and Tenacity, requires a new chapter, a new beginning....
Showing posts with label Mark Gordon CNO. Show all posts
Showing posts with label Mark Gordon CNO. Show all posts

Tuesday, July 19, 2011

Dr. Kent Skoegerson or Betagroup liability: a clarification

My real question is the Kern Valley Healthcare District "Human Escort them out" Department

Someone asked me about Kern Valley Healthcare District Surgeon, Dr. Kent Skoegerson; I was asked for details as to what a Google search unearthed recently.

First, in cases where doctors or healthcare personnel lose their licenses, there are rarely details to share for those of us surfing the government sites.

But, I clarified to this person that Dr. Skoegerson has nothing to do with the point of my post. So, I obviously didn't clear the message.

I have seen, and many of these documents are posted on this blog, resumes and credentials that don't add up to either reality, or there are even truly misleading and in one certain case completely obvious, that these people are not what their handy stories actually say.

Why have so many slipped through the cracks in HR, or Human Remorse Department?

The process of hiring is different depending on the level of the position you are fishing for. How could a CEO come in with a diploma mill resume? How can a CFO say he has the experience in certain areas and then never complete them? Are all the positions filled with a cursory look?

Then you have the board of directors selecting the administration which would qualify as either another set of eyes or possibly total reliance on the HR department. And even possibly collusion as the employment ends with a vote.

Regarding Dr. Kent Skoegerson

Dr. Skoegerson obviously had something go wrong, seriously so. But none of us, including me, were there or know what happened.

What we do know is that KVHD was desperate for a surgeon as they needed one to qualify as a full fledged hospital.

We also know that they were choosing from doctors who had liability problems. The hospital keeps liability insurance through Betagroup and this outfit decides whether a person in such an important position, (they are all important positions as healthcare requires a team effort, including the patients...for later) can be covered properly by their insurance.

A surgeon was turned away because of "liability" issues prior to the arrival of Dr. Skoegerson.

The question for Betagroup is what was so different in the two cases of the surgeons of the KRV? What sort of research is done, and do they automatically avoid errors say that happened in other states?

Who and what is the problem?

Dr. Skoegerson has done a small number of surgeries compared to other hospitals, but he has done this for almost six years.

Why now does the KVHD board believe he should be terminated from his contract?

Doctors are hard to find, so take any you can get past Betagroup's obviously stringent standards?

Again, the area I'm interested in is the hiring practices of the KVHD administration and board, their HR managers, and their insurance company.

I personally saw Dr. Skoegerson for a surgery and some tests, and never had a problem. My experience with him was favorable.

However, I didn't think to research his background prior to our surgery, and the government allows only so much information to be included, that I would not be able to decide without more information.

If you had the choice between a doctor with a spotless record, which I believes still means nothing as you don't know why it's spotless, they could have used Windex, or a doctor with a background which offers a negative showing, you would likely believe in the doctor without a blemish.

You deserve the choice, but here's the problem with that: I frankly don't know if doctor do nothing wrong's time will shortly come and it will be me. And government websites are as dangerous a place to judge as they offer only what scant information is possible.

I don't trust these government agencies or websites and know nothing more of Dr. Skoegerson than my personal, short term, experience which went well. That's not up on the government site...why not? That's a question for these oversight agencies to answer: why aren't patients part of the the "healthcare democracy?"

Why don't we write records of our visits? Or are even required to do so? Well, the American Medical Association protects its doctors and they don't even like the current government program where certain "spies" call primary care offices to find out if they are offering enough care to the community, along with issues about sliding scale and insurance. Oh my, terrible stuff protecting the patients too...

Expand patients rights and conquer the problem.

The question remains why Betagroup has allowed positions to be filled by uncertain professionals, and we are only finding out about it now after years of employment.

How we obtain our care should be done with care, and we should be allowed to know, but know more, so we can make a decision as denying patients this information is borderline criminal.

Would I have had Dr. Skoegerson do my surgery again knowing what I know now? Very possibly as I don't trust how the government is protecting us with scant information, when Dr. Skoegerson should be able to at least respond publicly to his records.

Why have more liability KVHD?

This kind of logic defies sense, considering the long list of cases hanging over the healthcare district, which may include paying off Dr. Skoegerson. Many can be seen on the Kern County Superior court site. Simply click on civil or criminal, and put in Kern Valley Healthcare District, and see what you find.

How can they afford this?

Wednesday, February 9, 2011

How to file complaints: New KVHD "risk manager" Colleen Clayson

Risk manager for KVHD: Colleen Clayson

After a few rounds of emails between Kern Valley Healthcare District CEO, Tim McGlew, I got a call from the latest risk manager, Colleen Clayson.

Imagine the idea of being the "risk manager" at KVHD?
As we know former employee, and CNO, Sharon Brucker left that position as well as being head of cardiology and pulmonary departments, only a few months ago, and now a new name is on the wind, Colleen Clayson.

Clayson's job is not an easy one, and now the CEO has more time as he was answering complaints, along with board member, hospitalist, and owner of Sienna Wellness, Dr. Robert Gross DO, (which is quite the odd position as "normal" board members are forbidden to micromanage employees or obviously give a medical opinion on complaints, such as when one speaks to employee and Chief Nursing Officer, Mark Gordon.) who is now being pointed at by his CEO in regard to my "case."

The phone call

I received a phone call from Clayson late last week regarding my complaint. We danced around all sorts of issues, but I have a serious question as to something she said.

She told me the "website" I had utilized with Tim McGlew regarding the use or misuse of the drug "NARCAN" was incorrect as it can be used on people who are wide awake and not expecting a painful reaction as she had done it herself as an RN. I quickly asked her to clarify about the website and the uses of the medications: "could you cite your source so I can look it up?" I asked.

I responded that the website was only the first one I looked at upon coming in the door after being hospitalized and not having been told what this medication was or what is was doing to me. Telling her I finally talked to medical professionals about the drug, and its interaction with the "new" to the market medication I used, I really wanted to hear what she knew.

In a quick turnabout, she said, "well, I'm not a doctor."

However, moments before she was telling me she was an experienced RN who had used this medication on, I'm guessing people who are awake and alert, not experiencing respiratory depression, and have heart conditions, just like me. Hmm?

As when my father contacted Mr. McGlew and asked, or demanded probably, that he tell him what happened to my daughter. McGlew said, according to my Dad, "I'm not a doctor, call Jim Gutzman."

Welcome to the risk management department...they went that away...

So those who have problems with the hospital, its services, billings, doctors, you now can expect to be dancing with a fresh face, though the answers are much the same.

What can we do? I was asked that by Miss Clayson. I also asked for help from both the CEO and Sienna Wellness Institute with my issues: Nothing.

This sound more like the "Taking a risk department" rather than managing the problems...

More issues to speak of: What happened to David Weinstein's visit scheduled for today? Again, I ask why the hospital is not allowed, now after taking action to do it, to know all options that deal with its money issues? There was a vote...remember? And now there is some sort of hold up (funny), why it wouldn't be Cal Mtg. would it?
My new opinion: NO MORE SECRETS...purge, purge, purge!