Persistance and Tenacity, requires a new chapter, a new beginning....
Showing posts with label pharmacy. Show all posts
Showing posts with label pharmacy. Show all posts

Thursday, September 3, 2009

Finance commit me meeting, Aug., without KVHD CFO/pharmacy/staffing/cutting/

I’m beginning to get a complex here, everywhere I seem to go people stop showing up who were expected to show up. I was so looking forward to chatting, with Chet Beedle, our Chief Financial Officer, at the kern valley healthcare district today at the monthly “finance commit me meeting,” but he wasn’t there. I even brought my cameraman for the occasion.

Bob Jamison was at finance commit me today, but he wasn’t at the “town hall, debate, confusion as to the title,” healthcare reform meeting this past Monday. There was some sort of debate between Jamison and Dr. Gross, DO, which a lot of people thought would take place.

I asked him why he didn’t show up.

For the first time in years, an utterance was heard out of Jamison directed at me, which didn’t include kicking my skinny ass.

He said he didn’t even know about it. He even asked, “What meeting are you talking about?”

I told him, his radio brethren, “smooth news” told me that Jamison said he wasn’t invited.

Jamison, looked perplexed. Then he said, I don’t know where he got that from.

I said, he said, you, said it. Then I let him off the hook as he began telling me he had heard about a “flyer” or something, but didn’t know, blah blah, it was beginning to sound way too much like the skilled nursing facility and staffing from 2007. (I wonder what he would be like under oath in court?)

But, then our new CEO, Tim McGlew arrived, eyeing my cameraman and I like we might be “up to something.” (Not us.)

I wanted to get on film the actual nature of these financial meetings to show the public. As I previously described, the meetings usually consisted of the “Fed Ex” description of the finances by, Chet Beedle, whose explanations have always been on the rather skimpy side as well as getting the feeling we are playing the shell game: which one is it under.

Since, Beedle, wasn’t there I didn’t ask my glowing red ember question, “is it the policy of the hospital to take the $200 burial fee from the people who have passed on in the skilled nursing facility, rather than giving it to the families for it’s intended purpose?” I guess that will have to wait.

Controller, Barbara Figeuroa, was at the helm today, to guide us through the monthly numbers game. I'm hoping to win at KVHD Bingo someday.



I found her to be much more interesting and forthcoming than Mr. Beedle, and I could actually understand her even when there was a little mumbling.

QUESTION NUMBER ONE:

Why can’t our pharmacy make money?

Tim McGlew began to tell us what we already knew, that the pharmacy is on COD, (cash first, product second), because we didn’t want to pay certain bills for a while, our wholesaler, is a pain, and we have no credit.
Then, however, Mr. McGlew showed that when he is asked directly he will offer more of an explanation.

I said, Rite Aid and The Drug Store are making money, why can’t we? McGlew caught the first ball in his mitt immediately. Yes, Rite Aid is a big corporation who gets the big breaks on prices. (I imagine they also pay the wholesaler on time too).

He said they have not given up on the situation and are working with the wholesaler as we speak to reduce prices and also look at other options. He said there are only three wholesalers, which makes things a bit difficult.

More to come on that story…as prescriptions filled at Mt. Mesa Clinical Pharmacy fell sharply this last month.

I stopped by on my way out of the hospital meeting to ask the pharmacy if by some miracle, they had my rare these days, thyroid medication. You’re right, it was stupid, and they didn’t have it, and even told me again it’s not being manufactured anymore.

I don’t know who’s right or wrong there, as I contacted the manufacturer who has a recording explaining they are behind on the production of the drug, but should be caught up by the end of August.

To be fair, Rite aid and the Drug Store in Kernville, both do not have the drug in the dosage I need. And Walgreens, a great big chain, found only 30 to give to me.

One last thing on that subject, when prescribing medicine which is required daily, and not a week or two later when the pharmacy is stocked up again, or the doctor is back from vacation, is a serious responsibility. I continue to stress trying to get my three medications which need to be filled on time or I could seizure, die or go insane. (I mean, more insane) So, doctors, pharmacists and hospitals, realize we are not angry customers, we’re scared…okay?

I wonder if other rural hospitals are having a tough time with their pharmacies. If so, could we not initiate some sort of coalition with other hospitals and get our pharmaceuticals together, like chain drug stores do?

Would you like a little off the top?

Questions came and went about how the hospital plans on cutting back and then on making money. It seemed only I, and committee chairwoman, Mrs. Kathryn Knight asked questions though and that is my point about bringing on an audit committee as an adjunct to this mystery financial theatre.

I put it straightforward, as usual, are you cutting from the top or the bottom? I explained that I meant there were more cost savings from the top layer than there is with the lesser paid.

It was announced with a soothing tone, that registry and traveling nursing costs are now at the lowest in years, but the hospital has been hiring which drove up the costs of actual employees. (We’re all good with adequate staffing and not from overpriced temp agencies)

There is not a shortage of good people, you just have to attract good people, by having, good and fair hiring and firing practices. As well as being good and fair in general. Human resources, the title speaks for itself. But problems have been there at KVHD for a long time, and the baton (some have been hit with) may have been passed along in 2007.

A Psychiatrist in the house: Is that for me?

But then I was told about the new psychiatrist, who is being utilized in the skilled nursing facility to provide consultation about psychotropic drugs, which we all have learned are part of the arsenal of pharmaceuticals used for geriatric problems.

Unfortunately, this contract came way too late to avoid the indictments from the office of Medical Fraud and Elder abuse, under the auspices of the Department of Justice.


Former, CEO, Pam Ott, said she had a few psychiatrists consult in 2007, when the state was breathing down her neck. She even said these psychiatrists agreed with the treatment and medications residents of the skilled nursing facility received in the "dark years." Her doctors said the residents needed even more of the medications in some cases.

But we must be at least somewhat relieved that the district is now taking this quite seriously and consulting with another shrink on a contract basis.

McGlew reported that the new psychiatrist will also be consulting with the emergency room, as the ER director, was said to have an interest in utilizing the specialist as well.

As I have previously mentioned, I am bi-polar, along with the whole of my family along with many friends, and it is a concern to me how people with this disorder and other mental health challenges are treated at the hospital and within the district.

The history regarding these issues is rather “crazy” really, and I will begin to advocate for those like me, or those who don’t like me, or whatever, us different folks. People all across America are eating up anti-depressants, as the economy and social change, have people worried and “bummed out.”

I am not making fun of depression as it kills people every day. Bi-polars head the list of those offing themselves regularly, and not just this hospital, but every hospital and medical provider needs to understand this unpleasant reality. (In fact, my brother was let go from the KVHD ER twice while he was suicidal, cut to the bone, leaving a bloody hopeless trail and nobody from mental health ever showed up.)

Since we have little in the way of treatments for depression, the pharmaceutical companies and Budweiser head the list of antidotes people choose most often, I would like to see a more natural approach, one of understanding and compassion.

Hugs not drugs KVHD. Also staff, not half, too. Nurses kept too busy cannot tend to the little things that make life livable, like a letter from a friend, a neck rub, reading a book aloud, a good conversation, a funny movie. (if these were your last years, months, days, what would you want for you or your family?)

The psychiatrist will not provide those things, but the often brow beaten and overlooked nurses, can: Most especially the underpaid CNA’s.

Bravo, a psychiatrist, I hope we utilize him well and learn, especially for those in the skilled nursing facility.

McGlew also reported that the state has frozen the expected 3% increase in payments to the skilled nursing center and will have an impact.

Just what we need less money for our SNF. Well, not less, but the same as last year, so it could be worse.

But it shows again, the lack of concern for the elderly and disabled by the state government. Stop it up there in Sacramento. This is sounding a lot the point of a certain woman at the town hall meeting about euthanasia.

In Conclusion, there is still a hospital that needs the public’s attention, but we seem to have obtained a dedicated, CEO in Mr. McGlew, and an equally attentive new Chairwoman of the board of directors in Mrs. Knight.

They are the “portrait of dedication,” or something syrupy like that. (Oh, I’m starting to use platitudes; I must stop reading the local newspaper. Aren’t newspapers written at a fifth grade level? Or is that blogs?)














I still have so many questions, like the bond payment, the pharmacy Medicare Part D issue, and that audit committee stuck in my mind. Of course, I still want to speak to Chet Beedle. All in good time…

Tuesday, September 1, 2009

Late Night with Conan O'brien, err, I mean pre KVHD board meeting night with Laura Hart

I just heard the bell in the tower chime midnight, so I thought I would hurry your invitation to the Kern Valley Healthcare District Board meeting, tonight, at 5:30 pm in the hospital cafeteria. (Oh, yeah, I guess we don't have a bell in a tower, it must have been the boxing match on TV; round 12.)

Dear Neighbors and rubberneckers:

You are cordially invited to attend our hospital board meeting this evening in the cafeteria where food will not be served, but other things might.

Please be advised if you wish to speak, you must contain all outbursts to three minutes: Those are the rules and we must follow them. If you don't then it's a Brown Act violation. No, wait, I mean, a frowned upon act.

And if anyone threatens you with physical violence, ask them to bring out the new psychiatrist. (Hey, its not like it hasn't happened before. Here in the valley threats are treated as acceptable.)

If you watch a movie, a lot can happen in three minutes while you're in the kitchen or the bathroom. Then you have to interrupt and ask everybody "what happened?"

Things I can do in three minutes: zero to 60, with no loss of fuel economy.

So, feel free to come on out and see for yourself. We have some good people here in administration who are trying to change things. They came into a situation, they need time to see if there is hope, and what they have to do to bring that hope for honesty and health "care" back to the community and inside the hospital with employees who still suffer from PTSD paranoia.

There are new people on the board of directors who are working to uphold their obligation to the community as well. My only issue would be that I want to hear them sharing more information, offering up ideas and asking more questions of staff.

It's no easy job over there at the hospital right now. So many old issues have to be sorted out, and yet the district must maintain a certain standard of care while it addresses a multitude of obstacles which hinder its progress.

These current obstacles are a direct result of poor decisions made in the past.

The new administrators and new board members need our support. (The others who created this mess need something different, I guess I'll handle that department.)

Tonight we have news about the seismic report on the hospital done through the Office of Statewide Healthcare Planning and Development (OSHPD). We will need to be fixing some things and getting contractors again, I suspect.
Which means we need money. (Trim from the top)

CEO, Tim McGlew, talked about getting new doctors up here to utilize the operating room at the Finance commit me meeting last Wednesday. I'm sure we will hear more on this. These doctors need to make commitments to this community, not just come up here when they can squeeze us in.

We have heard over the years about many doctors who would work up here, but they come and go. Recruiting needs to be foremost and the hospital needs someone, preferrably not Human Resources, but maybe others who could convince some doctors that we're worth it up here.

I'm sure we must have studied how much we have lost by not utlizing surgery, and after care services, for those in the valley.

Remember, this was going on before anyone knew what a SNF, sniff, was or what it did.

And the pharmacy, a sore spot, with no medication to prescribe at this point to bring back the customers and the potential dollars. Why can't we make money? CFO, Chet Beedle blames it on changes in Medicare Part D.

There are no shortage of issues, and the best place to get your information is directly from the horse's mouth by coming to the meeting. Oh, I'll write it up, but you really need to attend to get a feel for the plight of the Kern Valley Healthcare District.
(It's on the endangered species list)

And we're still on indictment watch: as soon as we know, you will know. Favorite place the blog and check in for breaking news. We will of course go to the courthouse for pictures and documents.

We will be covering "sticky three" board member, Bob Jamison's radio show last week with Ken Mettler. Jamison apparently attended the Bakersfield "healthcare reform" town hall meeting, but didn't show up here in Isabella for our get together. (Were we shunned for people out of town who don't know you?)

That story will eventually be covered on our new blog, "Your Government, Your Problem: an owner's manual."

(I'd like to do an interview with Mettler myself, I'll let you know if he's "game" or not. There could be some fun fireworks there don't you think?)